Ongoing Support

Care plans that keep your site healthy

Updates, backups, security checks and fixes every month, so your site keeps working while you get on with running your business. Higher plans include time for changes.

From £50 a month

Monthly. Bundles with SEO and social media cost less than buying each separately.

All services

What’s included

  • Regular updates
  • Security monitoring
  • Performance optimisation
  • Bug fixes
  • Content updates
  • Direct support from the developer

Signs this is for you

  • You can't remember when the site was last updated
  • A plugin update broke something and you didn't notice for weeks
  • You've no idea if there's a recent backup
  • Small changes wait months because there's no one to ask

How we work with you

No hand-offs: the person you talk to is the person building it

01

Discovery & planning

A conversation about what the site needs to do, who it is for and what it has to connect to. You get a clear quote and a timeline.

02

Design & development

You see the design and regular previews as it is built, so nothing at launch is a surprise.

03

Testing & launch

Tested on phones, tablets and desktops before it goes live, and we show you how to update it yourself.

04

Support & maintenance

Updates, backups and fixes after launch, from the same person who built it.

Questions

About ongoing support

What happens if something breaks?

We fix it. That's the point of the plan. You get in touch through your client portal or by email, and it's handled by the person who knows your site.

Can I see what's been done?

Yes. Your client portal shows your plan, the hours used each month and every invoice.

Tell us what you need

You'll hear back from Richard within 24 hours with a straight answer on what it takes and what it costs.